Posts about Service Provider

In a networked and cloud-based business era, broadband may be the most essential pieces for business continuity and disaster recover. It's easy to plan for the expected -- but disasters rarely follow what is written down on a plan conceived on a sunny weekday between 9 to 5. Let me strongly recommend that you review, verify and sanity check your business continuity plans for 2014. If you don't find at least one area to change after a full review, you might want to reconsider how valid your review is in the first place.
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The goal is clear - increase process speed, reliability, and control so you can provide better customer service, increase productivity, and capitalize on new revenue opportunities. To achieve this goal, service providers need to streamline their key business processes that drive value for customers. They need to optimize, automate, and transform these processes to a more service-centric approach in order to separate the organization from the competition.
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