About Benoît Felten

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Benoît Felten is the co-founder and Chief Research Officer of Diffraction Analysis, a research and consulting firm that focuses on exploring the transformation in telecom access networks, the challenges it raises and the opportunities it presents. Benoît’s work is transverse and explores issues of technology choices, regulatory frameworks, service propositions, commercial approaches and shifts in the industry ecosystem. His customers are service providers, internet players, equipment vendors and local and national authorities all over the world.

A few years ago, gigabit broadband service was still considered science-fiction: only a few places had it, like Japan, Korea or Sweden, and to most of the world it seemed so insanely better than whatever broadband speeds they had available that no one dared to dream that it would become mainstream one day ...
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Last year, in the context of the EU Telecom Review, I wrote extensively on the issue of "substitutable" telecom services. The EU wanted to assess which online services could be functional substitutes to phone and messaging services and how to regulate them. The topic is far from dead (and has recently been addressed in the context of national security snooping) but I wanted to tackle here a subset of that topic that is often overlooked and seems to me of increasing importance ...
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A couple of years ago, I was invited to a dinner organized by Google in France. The occasion was the coming of Vint Cerf, and the teams at Google wanted to give him the opportunity to meet with a variety of people in the French scene, a mix of start-uppers, movers and shakers and (for lack of a better terminology), agitators. I (barely) count myself in that last category, and believe me when I say that I felt honored to be there ...
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After a quiet period both in Europe and in North America, the Net Neutrality debate has flared up again at the same time in both regions. The reasons are different, and the outcomes look to be different too, but the confusion around the topic and the way it's covered by the mainstream press is unfortunately all too familiar. In this article, I will try to expose the situation as clearly as possible and highlight how Europe and the US are taking different paths to tackle it.
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When you attend telecom conferences as part of your day job as I do, you are frequently subject to the biggest trending spook acronym in the industry: OTT. OTT stands for Over the Top, a rather awkward (in my opinion) denomination for market players who use the Internet (which stands ‘above’ the physical network of telecom operators, at least in the OSI stack) to offer services directly to the telecom operators’ customers.
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